Privacy notice

The controller of this data is Lucas Salud. You can contact us at the email address shown in the contact section of this site.

To be completed with the registered company name, RFC tax ID and registered address, along with the details of the person responsible for personal data.

Identification and contact details you provide when creating an account or writing to us.

Health data you voluntarily record on the platform: symptoms, medication, reports, lab results and any other clinical information you choose to add.

The minimum technical data required to deliver and secure the service.

Processing of health data relies on your explicit consent, which you may withdraw at any time.

The purpose is solely to deliver the service: to record your information, organise it and let you share it with whoever you authorize.

We do not use your health data for advertising purposes and do not pass it to third parties for commercial purposes.

We retain your information while your account remains active. If you request deletion, we remove your data except where we are legally required to retain it, and then only for as long as strictly necessary.

Only the people you explicitly grant access to can see your information.

We work with infrastructure providers acting as data processors, under data processing agreements compliant with Mexican law.

You may exercise your rights of access, rectification, erasure, portability, restriction and objection, and withdraw your consent, by writing to our contact address.

You also have the right to lodge a complaint with INAI, Mexico's national data protection authority.